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Great hotel, excellent service. Olga, Linda, Serena and all others are wonderful. The hotel is conveniently located at Liberty Square, with nearby cafes, delis, hairdressers, post office, banks, etc. They offer a good quality buffet breakfast, all you can eat, fresh fruit, yogurt, pastries, bread, cereal, etc. The room was very quiet and clean, the beds firm and comfortable, the sheets clean and pressed, with a nice smell. You really feel at home. The cost per night was very reasonable compared to similar hotels. A taxi from the airport to the hotel will cost about 27 euros. Not all taxi cabs take credit cards. At the hotel, they will call a taxicab that takes credit cards for you. BTW, if you want to exchange dollars to euros don't do it at the airport or at the banks; it's better to buy euros at one of the many money exchange sites charging no commission near the Palazzo Vecchio.
excellent hotel will return.
A bit away from the action but very nice. Very clean rooms and good breakfast. The bar was cosy. Front office staff were extremely helpful
Excellent customer service from the staff.. Friendly, polite and very understanding for all our needs...The accommodation was clean and very respectable. Good value for money...
We had a wonderful stay at San Gallo Palace. The room was very comfortable and clean, and we were pleased with the location. The staff was extremely helpful and courteous. We hope to be able to visit Florence again and stay in this lovely hotel.
Warm welcome and very high quality of service!
A pleasant hotel with very helpful staff.
Another wonderful few days in Florence. Special mention for the ladies in the breakfast room who were very friendly and demonstrated great customer service. And Ezzat's hospitality in the bar was once again exceptional.
Lovely hotel about a 20 min walk from the center of town. Good situation as you are a bit away from the crowds and hustle and bustle of the tourist center. You're also close to buses (if you find that you've had a bit too much walking that day - easy to do) including one of the city hop on / hop off tour buses. It's close to a busy roundabout but once you are in the hotel you would never know that! Lovely quiet room, slept very well. Every member of the staff that we encountered was friendly, helpful and personable. The service was fast and efficient. Very happy with our time at the San Gallo. We would not hesitate to stay here again if we could ever get back to Florence! Highly recommended.
We had a suite at a wonderful price. The location was great with easy walking access to the train station and all of the wonderful sights. The staff was very accommodating and were able to provide us with anything we needed. The internet cards were a little frustrating to keep buying but the connection was great, much better than the free wi-fi we had at other places on our trip. Would definitely come back and stay.
vado spesso a firenze,tornero' senz'altro in questo hotel.tutto perfetto
Ottimo dal primo all'ultimo momento. Dalla reception ai camerieri, la stanza i servizi, la colazione, la tranquillità e la posizione. Se dovessi ritornare a Firenze sceglierei ancora il San Gallo Palace...
Cet hôtel a correspondu parfaitement à nos attentes tant sur le plan des prestations (petit déjeuner, chambres, literie) que sur celui de l'accueil. Le buffet du petit déjeuner était excellent et nous préparer quotidiennement pour découvrir la magnifique ville qu'est Florence. L’hôtel est situé à proximité du cœur historique de la ville et se fait sans problème à pied (25 minutes), nous permettant ainsi de digérer plus facilement pizzas et glaces sur le chemin du retour!! Toutefois, un seul petit bémol qui n'a en rien altéré notre séjour, l’accès à Internet est payant alors que pour cette catégorie d’hôtel, cela pourrait être proposer à titre gracieux.
Wir waren 3 Nächte in diesem Hotel und es war wunderbar. Frühstück für Italienische Verhältnisse gut und reichlich. Zimmer und Bad sehr schön. Alles sauber. Platz nicht übermäßig, aber ausreichend. Lage etwas außerhalb vom Zentrum, aber die 10 Gehminuten sind es Wert. Aus unserer Sicht sehr gutes Preis-Leistungs-Verhältnis. Freundliches Personal (Englisch kein Problem).