Customer reviews

Read the reviews our guests published on leading online review portals!

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Anonymous guest

Customer rating:

25-Aug-2015
San Gallo Palace was a nice hotel to stay at. The hotel staff was very friendly and willing to help any way they possible could. The hotel is a bit of a walk to the center city (15 - 20 mins).

Hotel response:
Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback!


Anonymous guest

Customer rating:

10-Aug-2015
This hotel was very clean and comfortable. It is in a quiet area. It is about twenty minute walk from most attractions.

Hotel response:
Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback!


Anonymous guest

Customer rating:

6-Jul-2015
San Gallo Palace was fantastic! This was my first trip to Italy. The staff was extremely helpful and courteous. Rooms were spacious and comfortable. Just loved the breakfast and the wonderful staff who always provided us with the best tips for site seeing in Florence. Would highly recommend to anyone visiting Florence!


Dr Andrew Chew

Customer rating:

5-Jul-2015
The best ever accommodation for Florence. Friendly and professional staff. Most helpful. Good clean accommodation. Breakfast is excellent !!


Anonymous guest

Customer rating:

23-Jun-2015
enjoyed our stay.Staff very friendly and helpfull(especially JETMIR).only disadavanage is the distance from center. on the last day we discovered the bus service.Hotel should provide information, upon arriva,l on how to use the bus system. 3 days in Firenze was too short for us.Planning to come next year and stay at the same hotel.


Maryanne Argese

Customer rating:

26-May-2015
Great location in a more residential neighborhood and our private terrace was perfect.


Heinz Hanrath

Customer rating:

8-Apr-2015
Hotel staff were extremely friendly and helpful. The rooms were spacious and extremely clean. The marble bathroom was extra large and the variety of towels with a warming rack most appreciated. The breakfast contained a large variety of foods and the staff continually replenishing the items. Florence is a small city and the walk to the historic centre was quick and easy. Would most definitely stay at the San Gallo Palace again should we visit Florence and would recommend to friends and family


Anonymous guest

Customer rating:

16-Mar-2015
San Gallo Palace is a wonderful hotel! The rooms are lovely and the staff is very helpful and friendly. It was a great location near my daughter's school and I enjoyed the walk to the center of town. The only problem I had was that one day I came back to my room around 6PM and my door was wide open. I guess the cleaners had left the wedge under the door.


Elizabeth Gavin

Customer rating:

17-Feb-2015
THIS PLACE IS AMAZING. Everyone working at the hotel was so nice and willing to help. I had a beautiful, comfortable room with a balcony and view of mountains


Anonymous guest

Customer rating:

26-Jan-2015
Location perfect as we were visiting our son while he was attending the Pepperdine Florence Program. Nice room and the hotel was clean, comfortable and close. Included breakfast was more then we expected.


Anonymous guest

Customer rating:

14-Jan-2015
Staff at the hotel's friendly and professional.Mind your no explanation when it comes earlier check-out


James Robertson

Customer rating:

3-Jan-2015
Enjoyed our visit very much.No complaints. Three reasons to stay at the San Gallo ; 1 Staff 2 Staff 3 Staff All were efficient,kind and friendly.Thank you San Gallo.


Nettie Goolsby

Customer rating:

28-Nov-2014
Our stay was excellent. The rooms very clean roomy and away from loud crowds . The staff was very friendly and very helpful especially Linda help with printing vouchers for us. Breakfast was very good with lots of variety.


Anonymous guest

Customer rating:

1-Nov-2014
Great location! Lovely hotel with helpful and courteous staff! Would definitely stay here again!

Hotel response:
Dear Mrs Holtje thank you very much for your nice words and your time to review. We really hope to welcome back you in the near future. Whising you all the best, we remain with our beast regards, Oana Stancu F.O.Manager


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