Customer reviews

Read the reviews our guests published on leading online review portals!

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Anonymous guest

Customer rating:

18-Jul-2014
Loved the San Gallo Palace! Everything was wonderful! We arrived early after driving into Firenze and dropping the rental car. They took is in with no problem. Room was outstanding , breakfast was beautiful and staff were helpful for area information. Best part that we had a short walk to get to all the sights, but our hotel as not on top of all the crowds.


Hemalatta Patel

Customer rating:

7-Jul-2014
Excellent place! Friendly stuff! It was worth the money!


Gregory Clark

Customer rating:

6-Jul-2014
Clean, nice staff, beautiful bathroom, wonderful breakfast


Anonymous guest

Customer rating:

26-Jun-2014
Thank You our stay is always very very comfortable, see you next June


Anonymous guest

Customer rating:

9-Jun-2014
We were very pleased with our stay at your hotel. The rooms were clean and updated. Breakfast was outstanding as well as your lounge. Location was perfect as it was close enough to the inter city attractions, but far enough removed from the crowds. I would definitely recommend your hotel for future trips to Firenza.


Anonymous guest

Customer rating:

25-Mar-2014
Room excellent, breakfast excellent and staff professional, yet friendly and helpful when you needed them to be. We were very well looked after!


Anonymous guest

Customer rating:

17-Mar-2014
The room was very comfortable, great bed and bathroom. The breakfast selection was FANTASTIC. Front desk staff was very helpful, especially Luca. The hotel was a great value for the price, and when again in Florence, I will return definitely.


Anonymous guest

Customer rating:

27-Dec-2013
This hotel is the absolute best! The people are the most important, they are very pleasant and at the same time efficient. The hotel is "A one" in their accommodations, I could go on and on. I have stayed at least 8 times, and this time with my husband for 9 days, they were wonderful! There is no better in all of Florence - my favorite European hotel.


Anonymous guest

Customer rating:

17-Dec-2013
Just returned from another stay at San Gallo Palace. This is our 3rd (wife's 4th) trip to Florence and stayed here (and in same room) last 3 times. Previouly stayed at a high-end hotel closer to town but much prefer SGP for convenience and value. Hotel staff is wonderful, polite and very helpful. Rooms are clean, comfortable and efficient. Hotel is 3/4 mile from the Duomo, easy walking, take bus for ~1.50 euros or cab for ~6.00 euros. Hotel is 2-3 blks from wonderful Perseus and Tito's restaurants.


Albert Beveridge

Customer rating:

9-Dec-2013
I think you are the most perfect hotel in Florence. Please keep up the good work, Albert Beveridge


Anonymous guest

Customer rating:

16-Nov-2013
Great hotel, excellent service. Olga, Linda, Serena and all others are wonderful. The hotel is conveniently located at Liberty Square, with nearby cafes, delis, hairdressers, post office, banks, etc. They offer a good quality buffet breakfast, all you can eat, fresh fruit, yogurt, pastries, bread, cereal, etc. The room was very quiet and clean, the beds firm and comfortable, the sheets clean and pressed, with a nice smell. You really feel at home. The cost per night was very reasonable compared to similar hotels. A taxi from the airport to the hotel will cost about 27 euros. Not all taxi cabs take credit cards. At the hotel, they will call a taxicab that takes credit cards for you. BTW, if you want to exchange dollars to euros don't do it at the airport or at the banks; it's better to buy euros at one of the many money exchange sites charging no commission near the Palazzo Vecchio.


James d Rogers

Customer rating:

11-Nov-2013
excellent hotel will return.


Anonymous guest

Customer rating:

9-Nov-2013
A bit away from the action but very nice. Very clean rooms and good breakfast. The bar was cosy. Front office staff were extremely helpful


Darryl Matthew Kelloway

Customer rating:

27-Aug-2013
Excellent customer service from the staff.. Friendly, polite and very understanding for all our needs...The accommodation was clean and very respectable. Good value for money...


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