Customer reviews

Read the reviews our guests published on leading online review portals!

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Danielle Mendes

Customer rating:

17-Aug-2014
We loved the San Gallo Palace. The room was very clean, large and comfortable. The breakfast was delicious with lots of options and the servers were friendly. Every question we had while staying there was answered and they were great with helping set up tours. Would definitely stay here again.


Anonymous guest

Customer rating:

13-Aug-2014
The hotel staff are exceptionally helpful and ensured we got the most from our stay. The hotel itself is beautifully maintained and the rooms are clean. The location is ideal for a short walk into downtown Florence.


Lawrence Totaro

Customer rating:

11-Aug-2014
Living in Las Vegas for 24 years and working in a casino for almost 14, I know the value of a great hotel. San Gallo in Florence, Italy, offers fast wifi, a hot shower, cool air conditioning, friendly staff and a great location; all necessities that are required for a superb experience. I would highly recommend San Gallo for anyone wishing to enjoy their trip to Florence, Italy.


Anonymous guest

Customer rating:

11-Aug-2014
Nice room, good breakfast, great service. Recommended


Patricia Lovell

Customer rating:

6-Aug-2014
Staff all welcoming and friendly and helpful!


Anonymous guest

Customer rating:

4-Aug-2014
I stayed at San Gallo Palace during July 2014. The location of the hotel is perfect. The staff were very helpful in advising me on how to get to the hotel from the train station. The room was very spacious and clean. Breakfast was very good. Would definitely stay here in the future.


Anonymous guest

Customer rating:

18-Jul-2014
Loved the San Gallo Palace! Everything was wonderful! We arrived early after driving into Firenze and dropping the rental car. They took is in with no problem. Room was outstanding , breakfast was beautiful and staff were helpful for area information. Best part that we had a short walk to get to all the sights, but our hotel as not on top of all the crowds.


Hemalatta Patel

Customer rating:

7-Jul-2014
Excellent place! Friendly stuff! It was worth the money!


Gregory Clark

Customer rating:

6-Jul-2014
Clean, nice staff, beautiful bathroom, wonderful breakfast


Anonymous guest

Customer rating:

26-Jun-2014
Thank You our stay is always very very comfortable, see you next June


Anonymous guest

Customer rating:

9-Jun-2014
We were very pleased with our stay at your hotel. The rooms were clean and updated. Breakfast was outstanding as well as your lounge. Location was perfect as it was close enough to the inter city attractions, but far enough removed from the crowds. I would definitely recommend your hotel for future trips to Firenza.


Anonymous guest

Customer rating:

25-Mar-2014
Room excellent, breakfast excellent and staff professional, yet friendly and helpful when you needed them to be. We were very well looked after!


Anonymous guest

Customer rating:

17-Mar-2014
The room was very comfortable, great bed and bathroom. The breakfast selection was FANTASTIC. Front desk staff was very helpful, especially Luca. The hotel was a great value for the price, and when again in Florence, I will return definitely.


Anonymous guest

Customer rating:

27-Dec-2013
This hotel is the absolute best! The people are the most important, they are very pleasant and at the same time efficient. The hotel is "A one" in their accommodations, I could go on and on. I have stayed at least 8 times, and this time with my husband for 9 days, they were wonderful! There is no better in all of Florence - my favorite European hotel.


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